Microsoft Dynamics CRM

 Microsoft Dynamics CRM

What is Microsoft dynamics 365 CRM?

Microsoft Dynamics 365 is a cloud-based combination of both ERP and CRM system. Microsoft already plays in ERP (Microsoft Dynamics NAV, Microsoft Dynamics AX, and Microsoft Dynamics GP) and CRM (Microsoft dynamics 365 CRM). Microsoft Dynamics is available in two different editions Enterprise and Business
The Enterprise version is a newly developed combination of Microsoft dynamics 365 CRM and Microsoft Dynamics AX. It has six Modules helping your business run smoothly.


Dynamics CRM For Marketing
It connects Dynamic CRM to Adobe Marketing cloud which helps you Build Campaigns and automate marketing process to improve the communication process.
D365 For Sales
Microsoft Dynamic CRM provides lead management, account management and understanding of overall sales process.
Microsoft dynamics CRM Customer Realtionship Management (Dynamics CRM)
Microsoft dynamics 365 CRM an integrated and data-driven software solution that allow you to interact and do business with your customers. dynamics 365 CRM helps you maintain customer relationship, marketing, sales pipeline, forecasting, and sales leads. The solutions increase your profitability and streamline administrative processes in your sales and marketing and allow you to build and maintain customer relationships that matters.


Integrats with Dynamics 365 Business Central & Dynamics NAV
Microsoft dynamics 365 CRM solution is a mixed platform where your data is stored for developing, retaining and improving your customer relationships.
Without a strong integrated Dynamics CRM solution, you may miss growth opportunities and lose revenue because of not optimizing your processes and making the most of your Dynamics CRM. 


Personalize your Buyers Journey
Create and Nurture Leads
Run multi-channel marketing campaigns using email marketing, web landing pages, SMS integration, phone calls to attract the right prospect.
Personalize website visits and customize landing pages for prospects based on their past behaviors and generate more tailored emails that personalize the customer experience.



Make Smarter Decision
Survey customer by conducting online surveys to better understand your customer’s needs and invest accordingly to your marketing.
Focus on top priorities by targeting the right audience with dynamic segmentation, Artificial intelligence (AI) lead scoring model to identify high priority prospects and contact them at the right time with smart scheduling.
Build custom dashboards and Get real-time insights for deeper analysis of your marketing performance.
What Is a Microsoft Dynamics CRM and How Does It Work?
Maintaining good relationships with customers is the cornerstone of every successful business, but in decades past, the process of managing and tracking customer relationships within a business was fragmented and time-consuming at best. Companies would store physical customer data in filing cabinets, rolodexes, and spreadsheets.
These methods of customer-data storage not only involved a lot of manual work, but they also meant the information wasn’t properly distributed across the business (between sales and marketing departments, for example), often leading to missed business opportunities.
With the introduction of the Internet came a wave of new marketing-technology (MarTech) platforms to help companies create, manage, and track customer relationships in the form of a customer relationship manager (Dynamics CRM).
What Is a Customer Relationship Manager (Dynamics CRM)?
A customer relationship management (Dynamics CRM) platform is a piece of software companies use to manage interactions with customers, store information about them, and automate a number of processes connected with a customer’s journey through the marketing and sales funnels. A Dynamics CRM system is an incredibly important tool for every company, helping to foster customer loyalty and forge it into healthy revenue.


Microsoft dynamics 365 CRM
Microsoft dynamics 365 CRM closely trails Salesforce in terms of share and sales. The platform has been growing rapidly over the last few years and is currently available either on-premises or in the cloud.

Dynamics 365 for Customer Engagement (CRM)
Microsoft Dynamics CRM Stands for Customer relationship management. It’s an integrated and data-driven software solution that allows you to interact and do business with your customers. Microsoft Dynamics CRM Helps you maintain customer relationship, marketing, sales pipeline, forecasting, and sales leads. Microsoft Dynamics CRM solutions increase your profitability and streamline administrative processes in your sales and marketing and allow you to build and maintain customer relationships that matter.
A strong Customer Relationship Management solution is a mixed platform where your data is stored for developing, retaining and improving your customer relationships. Without a strong integrated Dynamics CRM solution, you may miss growth opportunities and lose revenue because of not optimizing your processes and making the most of your Dynamics CRM.




Align sales and marketing
Increase productivity by easily setting up campaigns with marketing calendars showing campaign timelines and activities.
Enable your sales and marketing efforts to target Generic accounts that are most likely to generate the largest revenue. Close more deals by understating the buyer’s journey with personalized content, and nurture activities to maximize revenue.
Track prospect throughout the journey by moving prospects more efficiently through the marketing and sales funnel by enabling sellers to add contacts to marketing campaigns with automated workflows to hand off sales-ready leads and drive follow-ups.
If you have enquiries, comments and feedback with our solutions reach out to us.